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FAQ

When will my Order Ship?

Once your order is submitted we have a 3-5 days processing time unless otherwise stated. Once your order has been processed we will ship your items and you will receive an email with tracking information.

 

When will I Receive my Order?

We ship via USPS priority or first class mail. The expected delivery time for these packages is anywhere from 1-7 days depending on your location excluding holidays.

 

My Order Didn't Arrive on the Expected Delivery Date:

USPS experiences high ship volumes during certain times of the year and this may delay receipt of your order. You can always track your packages online once tracking is supplied and we also monitor tracking of all of our orders. In the event there is a issue beyond delayed receipt we will contact you regarding your options.

 

What if I Ordered a Pre-Order Item?

Pre-Ordered items state in their description the shipping times. Each item varies so please see the particular listing. Once shipped you will receive tracking information as your item is sent and if there are any delays beyond what has been disclosed we will contact you.